Last Updated: September 2026

ClubPK support is available for questions concerning accounts, transactions, technical issues, platform features, and policy matters.

Account Support

When contacting support about an account issue, provide enough information to allow the support team to identify your account.

Payment Support

For transaction problems, provide relevant information such as the transaction reference, date, amount, payment method, and description of the issue.Never send your password, OTP, PIN, or other confidential authentication credentials.

Technical Support

For technical problems, describe the issue clearly and provide a screenshot where useful, ensuring that passwords, OTPs, payment credentials, and other sensitive information are hidden.

Official Support Channels

Use only the current official ClubPK website, application, or support channels.Be cautious of individuals on social-media platforms or messaging applications who claim to represent ClubPK and request direct payments or confidential information.

Support Requests

Providing accurate and complete information can help the support team investigate your request more efficiently.ClubPK may request additional information where necessary to verify account ownership or investigate a transaction.